List of Global Capability Centers (GCCs) in India

Our dedicated team of market research experts has carefully curated a comprehensive company & contact data of Global Capability Centers (GCCs) active in India, featuring more than 1,800+. Available for Purchase! Contact Us Today!

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Global Capability Centers (GCCs), also known as Global In-House Centers, have transformed India into a global hub for innovation, technology, and business excellence. These centers, established by multinational corporations, serve as strategic hubs for high-value functions such as IT, research and development, finance, analytics, and customer support. With over 1,800 GCCs operating across India, employing millions of professionals, the country has solidified its position as the GCC capital of the world.

Ultimate List of Global Capability Centers (GCCs) in India

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Why India is a GCC Powerhouse

India’s appeal as a prime destination for GCCs stems from its unique blend of advantages:
  1. Skilled Talent Pool: With over 5 million technology professionals and 1.5 million engineering graduates annually, India offers a vast reservoir of qualified talent.
  2. Cost Efficiency: Operational costs in India are 40-60% lower than in Western countries, making it an attractive location for cost-effective innovation.
  3. Supportive Ecosystem: Government initiatives like Digital India, special economic zones (SEZs), and tax incentives foster a conducive environment for GCC growth.
  4. Robust Infrastructure: India’s advanced IT infrastructure and thriving startup ecosystem support cutting-edge technological advancements.
These factors have attracted global giants across various industries, including technology, finance, automotive, and healthcare, to establish their GCCs in cities such as Bengaluru, Hyderabad, Pune, Chennai & Delhi NCR.

Major GCC Hubs in India

India’s GCC ecosystem is concentrated in key cities known for their infrastructure, talent availability, and business-friendly policies:
  1. Bengaluru: Often called the “Silicon Valley of India,” Bengaluru hosts the highest number of GCCs, particularly in IT, R&D, and engineering. Companies like Microsoft, Google, and Amazon have significant operations here.
  2. Hyderabad: Known for its robust IT infrastructure and SEZs, Hyderabad is a hub for GCCs in pharmaceuticals, finance, and technology.
  3. Pune: A growing destination for automotive, manufacturing, and IT GCCs, with companies like Volkswagen and Barclays operating centers.
  4. Chennai: A key location for automotive, manufacturing, and BFSI (Banking, Financial Services, and Insurance) GCCs.
  5. Delhi-NCR: Popular for finance, consulting, and customer support GCCs, with proximity to government and regulatory bodies.
  6. Mumbai: A financial hub hosting GCCs for banking, insurance, and media sectors.
  7. Emerging cities like Kolkata, Ahmedabad, and Coimbatore are also gaining traction as GCC destinations due to lower costs and improving infrastructure.

Key Functions of GCCs in India

GCCs in India are no longer limited to back-office operations. They have evolved into centers of excellence, driving innovation and digital transformation. Our team of researchers has identified the following core functions of GCCs:
  • Technology and Innovation: GCCs lead in developing AI, machine learning, cloud computing, and blockchain solutions.
  • Research and Development: Many GCCs focus on product development and cutting-edge research, collaborating with universities and startups.
  • Business Process Management: From finance and HR to procurement, GCCs streamline global operations.
  • Customer Support: Multilingual support centers enhance global customer experiences through advanced technologies.

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